Return policy and a model form for consumers
Right of withdrawal
You have the right to cancel within fourteen days without giving any reason this contract.
The withdrawal period is fourteen days from the date, who have taken last in possession of the goods you or a third party named by you, other than the carrier or has.
To exercise your right of cancellation, you must pay us,
by a clear statement (eg a consigned by post mail, fax or email) of your decision to withdraw from this contract, inform. You can sure use the attached model withdrawal form which is not mandatory, however.
In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.
Effects of withdrawal
If you withdraw from this contract, we give you all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us expensive type of standard delivery have), and must be repaid immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this contract with us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier. You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or to pass. The deadline is met if you send back the goods before the period of fourteen days. You bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods, if the deterioration in value is due to a not necessary to ascertain the nature, characteristics and functioning of the goods dealing with them.
End of return policy
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
- Hereby give notice that (s) I / we (*) from my / us (*) concluded contract for the purchase of the following products (*) / provision of the following services (*)
-Appointed on (*) / received on (*)
Name of the / consumer (s)
-Address of person / consumer (s)
- Signature of person / consumer (s) (with message on paper)
(*) Delete as applicable.
Terms and Conditions
Information for consumers in distance contracts
and customer information for contracts in electronic commerce
§ 1 Scope of application
For business relationship between us and the customer, the following terms and conditions apply for orders over the internet shop valid at the time of the order.
§ 2 Conclusion of contract
The representation of our products in our website contains only an invitation to the customer to submit a contract offer.
By the customer sends an order, he makes an offer within the meaning of § 145 BGB. The customer receives a confirmation of receipt of the order by e-mail.
The contract with us comes when we accept the customer's offer within 2 working days of placing your order in writing or in text form. Is decisive as far as the time of access of the declaration of acceptance by the customer
Working day is any calendar day which is not a Sunday or legal holiday nationwide applicable.
§ 3 Delivery, shipping, transfer of risk
Delivery will be made on the case by case stated shipping costs. If the customer is a consumer, we carry regardless of the transport in each case, the transit risk. If the customer is an entrepreneur, all risks and dangers of the shipment over to the customer once the goods have been handed over by us to the logistics contractor.
§ 4 Reservation of title
The delivered goods remain our property until full payment of the purchase price.
§ 5 Payments
We only accept the shown to the customer as part of the ordering process.
§ 6 Liability for defects
There are statutory warranty rights.
§ 7 information for consumers in distance contracts and customer information for contracts in electronic commerce
a) specifically not mentioned above, we conduct are not subject.
b) Any input error when placing your order, you can detect and correct them using the delete and change function before sending the order at any time at the final confirmation before submitting your contract.
c) The main characteristics of the goods offered by us and the validity of limited offers, please refer to the individual product as part of our Internet offering.
d) The time available for the contract language is English.
e) Complaints and warranty claims you can make at the address specified in the provider identification.
f) The contract text is not stored by us and therefore you as a customer after the conclusion not accessible through us.
g) Information for payment, delivery or performance, please refer to the offer.
§ 8 Miscellaneous
The contractual relationship between us and the customer and the respective terms and conditions, the law of the Federal Republic of Germany shall apply. If the customer is a consumer, which remain applicable under the law of the State in which the consumer has his habitual residence, to protect the consumer rights and regulations of which can not be derogated from by agreement, unaffected by this agreement. The application of the CISG is excluded.
V SN 41